The launch of the iPhone 4 came with quite a few issues; first and most importantly were the antenna issues experienced when holding the device but users also complained of a proximity sensor glitch that would result in the hanging up of calls or mysterious button presses that would mute or invite another person into the call.
When Steve Jobs took to the stage to address the signal issues, he also said that Apple would work on a fix for the proximity sensor glitch, releasing it when they launched the next major iOS 4 upgrade.
With iOS 4.1 in its final beta testing stages and about to be released to the world, it appears the fix will not be forthcoming when it rolls out to users.
Apple Australia spokeswoman Fiona Martin has acknowledged that the company has yet to fix the proximity sensor issue, something that will have iPhone 4 users up in arms if they download the update, only to find the problems are still apparent.
Apple’s September 1st event will likely focus on the company’s new media initiatives, we wonder if this issue will be addressed or swept under the carpet?















The irony in your post is that, I and everyone I know who bought an iphone 4 has already returned it for said defects.
Love my gen 1 iphone.
BS! I love how trolls now use the “but I love…” the facts don’t bare this out and neither does the severity of the issue. It happens very little, when it does it’s a PITA, BUT I’m or sure not going to return it when it will be fixed and in the meantime has very little impact. And return it for what? To go back to the old phone until Apple issues a fix? If a person has their phone they can do that anyway…so your statement makes no sense and places it in “android fanboi troll status”. Sorry!
The facts? Android? I have had every iphone since day one. And I did sell it on craigslist after returning it for an exchange which did no better.
Want facts?
Fact, every iphone before the 4 had a proximity sensor sensitive to 1/2 inch. You can test it with your finger if you have 10 of those.
Fact the iPhone 4 proximity sensor is sensitive to exactly 1/4 inch.
Its not “flakey” or “tempermental” its defective since 1/4 inch is not enough distance combined with the response time to prevent you from face dialing.
Fact: I did sell it on craigslist.
Fact: I did replace it with a gen 1 iphone and I dont miss it one bit.
Fact: Everyone I know except for one person who bought an iPhone 4 has returned it and is using either their old 3GS or an android phone.
Troll. ROFLMAO!
You and your friends must have fat faces – my prox sensor works fine.
Ok Booby, it’s fixed! Now what? LOL…
Trolls huh! You’re a twit!
I have had every gen iphone, and I have already had my iphone 4 replaced twice. Sure some people aren’t having problems.. good for you!!!
- My bluetooth crashes my phone…
- Sometimes my voice goes distant when I am holding the phone to my ear.
- I spontaneously lose reception for no apparent reason, when my work Blackberry has FULL BARS.
- My proximity sensor is so damn flaky that I can only have a conversation 60% of the time. The other 40%…FOURTY PERCENT of the time my phone activates face time…sends an e-mail, mutes the call , calls someone else…or just hangs up when I am on the PHONE…
Troll huh… You’re the troll!
Yes you carry a Blackberry, Android and iPhone all at the same time? ROFLMAO…. My iphone 4 rocks, very happy with it. Keep on trolling you fandroid and crackberry head. LOL.
This fixed the proximity sensor on my iphone 4.
http://notebooks.com/2010/07/10/how-to-fix-iphone-4-proximity-sensor-problems-no-more-cheek-dialing/
I had the iPhone4 for the first 28 days after launch. I returned it the first time for an exchange because of a glitchy home button. It had the proximity sensor problem too but the glitch in the home button was more pressing. The second iPhone4 I got was perfect except for the proximity sensor bug. I tried to overlook it for those 28 days but the window for returning it was about to close so I took it back and reactivated my 3GS. I love my 3GS but the iPhone4 and it’s proximity sensor problems render it unusable with no fix in sight. When people have these issues they want to see a fix or progress being made towards getting it fixed. Calling them trolls and spouting out that yours is fine doesn’t help anything. If you don’t have this issue, why are you here? People who comment like that are not contributing to the solution and THEY should be considered the trolls. Not the folks who need help because they find that their new $300 phone is unusable because of these issues.
AMEN and AMEN HopiGod!!!!
Mines fine
I took mine back for a refund in favor of my old 3GS. The proximity sensor sucks on the iPhone4. The funny thing was when I took it back and told them I wanted to return it, the kid at the Apple store was like, “WHY??!!!” as if he couldn’t believe I was bringing it back. I chose to support good technology, not blindly shell out money for shoddy technology because of a brand. That being said, I have had an iPhone since 2008 and have loved it. I’m not a fanboi, I do recognize good products and can discern good from bad products on my own. Until this proximity sensor issue is fixed, the iPhone4 is a bad product in my opinion.
@Anonymouse: I could not agree more. I am on the verge of returning mine and going back to the 3GS again. The premature release of this untested and shoddy phone was in a vain effort to beat out all competitors from stealing customers away from Apple & AT&T. It’s like they think we don’t see it. We’re not blind sheep, O Almighty Steve Jobs. We do comprehend things like backhandedness, sneakiness, and lackluster, slipshod production masked in overhype. Facetime and retina display and processor speed and all of that are just bogus trade-offs if the damned thing can’t even work as a PHONE. SO STUPID!!! Yet every time I try to bring it up in forums, it’s amazing how religiously fanboys defend their god. APPIC FAIL!! Check out my video: http://www.youtube.com/watch?v=KPcQ-cYg8iA and tell me what YOU think…
When the iPhone 4 came out I bought it, only to return it days later due to so many bugs. A month or two later I’ve just moved to Vodafone in the UK from O2 and took delivery of the iPhone 4 again. I would have hoped iOS updates would have solved the many issues plaguing the phone.
However whilst my iPhone 4 now works a little better with my Alpine head unit in my car the proximity sensor is still a real problem. Not only do my friends who have iPhone 4 devices hang up calls or press a load of buttons whilst on calls but this morning whilst trying to phone Vodafone for my number transfer the phone kept on hanging up the call.
I got the iPhone 4 because I was moving to Vodafone and why not, what else am I going to get? Whilst the screen is fantastic, the speed good and the camera and Facetime welcome additions, I truly believe the iPhone 4 is a flawed device for the following reasons:
- Glass on front and back. This is NOT how to build a device that gets bashed around all the time. Apple need to revert to a softer material that won’t shatter on impact.
- Antenna. Stupid and overambitious and ugly. Keep it inside the phone like everyone else Apple.
- Bugs. The phone is riddled with so many bugs – not acceptable.
- Sensor. A really frustrating issue.
I imagine iPhone 5 will be a different form factor, different use of materials and more durable and better tested than this very odd mistake by Apple. *sigh*
My iPhone 4 works great, super fast and awesome device.
your logic needs a little time out… an Apple spokesman said the issue is not fixed… True… iOS4.1 is not released….. so obviously the issue is not fixed yet because the next release is not out yet…. any bells and whistles going off with that?
you saying that iOS4.1 does not have the fix, nor will it, is sort of smart challenged, since iOS4.1 is not out yet, and has not finished it’s beta releases… you have no idea if it will fix the issue or not.
apparently you are going to be surprised when it comes out though. and Also your assumption that a Music event has anything to do with iOS4.1 is also mis-guided.
i’ve noticed the only people returning iPhone 4′s are people who never owned one… interesting how that works…
I have suggested it will not be available when iOS 4.1 is released, a lot of outlets are thinking the release date is on the 1st Sept. Why would Apple confirm a fix hadn’t yet been implemented so close to its release, if indeed it had?
There is some speculation in this article but I haven’t said they will not be addressing iOS 4.1, instead focusing on the likely release of iTV and Cloud-based media offerings.
Matt, Apple Australia spokeswoman Fiona Martin only acknowledged that the company has yet to fix the proximity sensor issue and THAT’S ALL! You filled in the blanks and made the leap in logic that it meant it wouldn’t be in 4.1. That said, EVEN IF they actually said or implied the story you wrote, Apple Australia knows NOTHING seriously! Stuff like this is held VERY VERY close to the vest and it wouldn’t be the first time Apple Australia, or Apple Europe for that matter, made some silly remark only to be proven wrong.
Steve Job’s made a public statement as part f a planned presentation that a fix for the sensor problem would be released in the next update. Apple (AAPL) is a publicly traded company under extreme scrutiny. Any change in this plan is material to the company and requires a press release to indicate a change. Unless we get something public from Apple, the fix is still planned as previously announced. Companies are given a short window to inform the public equally of such changes to previously announced plans that may have affected shareholder decisions.
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Why would Apple confirm a fix hadn’t yet been implemented so close to its release
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you mis-read what they said, and you also assumed that a spokesman in Australia, was “Apple” rather than a spokesman in Australia…
and yes, iOS4.1 does have the fix, I knew that it did, because i am a developer… and under NDA agreement. now Apple, (and i mean the real Apple) has said that iOS4.1 has the fix. so i can confirm that for you.
I’ve had every generation of the iPhone. I love the iPhone 4 but I too have been plagued with my ear/face activating other functions (mute, facetime, speaker, etc.) while I’m on a call. Apple is sending me a new phone (thanks to applecare)in exchange for the one I currently have. The issue may be hardware related according to the Apple support Rep. Hope this works. Apple customer service had once again been amazing…
I have had no problems with the antenna (mind you, I have the bumper) but I have definitely noticed the proximity sensor issues. I’m hoping they fix it. I have no plans on returning the phone.
I have direct word that the proximity sensor will indeed be part of the 4.1 iOS update coming
Very soon. I have seen the beta 3 version, so
Let’s get the facts straight before putting
out a bunch of words with no facts that areaccurate
The
That’s great if indeed the fix is part of the update.
What I find odd, and this is why I have included it in my post, is that Apple has confirmed a fix has not yet been implemented yet. We could be seeing iOS 4.1 as early as the 1st September, why bother saying anything if that’s the case?
I’ve never seen this issue. But funny that a recent purhcase by a friend, they had it hang up on them the first time they tried their new iPhone 4. They used it without a case, where I’ve always had a case for mine. Lesson: get a case and always use it.
Troll BS article, very shoddy journalism, TNW is not a reliable source
I think reader will be able to tell better once the update is released. Either way, it would never be classified as a Troll article since the logic is clearly explained…. What a nut you are.
You AIDS infested fanbois need to get a life.
I got my iP4 some days, and the issue regarding the signal being blocked hasn’t effected me. I have held it in the way which is supposed to drop the signal several times and only notice the signal drop once, the reception problem not so seriously just bcz someone specially enlarged to do laundry out information.
I love my iP4 and very enjoyable with it, maybe you can call me fanboy, yup, that is, thanks apple give such a fantastic Phone. Now With the iP4 and iPhone 4 Video Converter from iFunia, Im sucking in top summer movies.
The Next Web reports that an Apple Australia spokesperson said the company’s still working on a fix for the proximity sensor’s wonkiness, and it won’t be cleared up in time for the 4.1 update.
HA! FIXED TODAY!!!!!
FOOLS!
The iPhone 4 has SO many problems, it’s ridiculous. I have one and this is my second model…both have the antenna problems, both have the proximity sensor issue, sheesh! And yet the Apple Fanboys march proudly on in blind allegiance. Check out my video at http://www.youtube.com/watch?v=KPcQ-cYg8iA
wow, you guys are a bunch of sheep! I’m just looking for any news on getting
my iphone 4 fixed, because it is screwed and you guys are mad at people for complaining. I will not be a slave to any brand in this world, especially if they produce defective products. I am keeping my iphone 4 but you guys are ridiculous in trying to take up for a brand when it is obviously flawed.
Amen bruthaman…visit my video and agree MORE! :-) http://www.youtube.com/watch?v=KPcQ-cYg8iA
Hurry up with the PI fix. I am getting extremely tired of almost every iPhone call being switched to MUTE in mid-conversation or flipping over to SPEAKER or key pad numbers BEING PRESSED.
What a(nother) screwup up in QA. SOMEBODY NEEDS TO GET FIRED ALREADY. HEADS NEED TO ROLL. Maybe switch manufacturing to Indonesia… hear those toddlers make great running shoes.
10 minutes ago I upgraded to 4.1 ->The fix is a hoax! I have the same frustrating problem! My Iphone 4 still refuses to recognize my favorite JABRA 3030 stereo headset ( Refuse? NO, is unable to….. ) , the spinning wheel goes on spinning & draining my battery, The turning wind mill is just like the spin ” The proximity sensor on 4.1 is far more reliable….” , which makes me ask: Can almighty spinning Apple fix a hardware issue with a software update?
10 minutes ago I upgraded to 4.1 ->The fix is a hoax! I have the same frustrating problem!! My Iphone 4 still refuses to recognize my favorite JABRA 3030 stereo headset ( Refuse? NO, is unable to….. ) , the spinning wheel goes on spinning & draining my battery, The turning wind mill is just like the spin ” The proximity sensor on 4.1 is far more reliable….” , which makes me ask: Can almighty spinning Apple fix a hardware issue with a software update?
Check out my video on Apple FanBoys:
http://www.youtube.com/watch?v=KPcQ-cYg8iA
Tell me what YOU think!
Got a new iPone 4 early Sept. The frequent ear-touch causing mute, hold, calls, and keypad dialing, and esp sudden speaker-on mode drove me crazy. Since the 3rd week of Sept I have been back in the Apple Store every few days. Tonight I got my 4th replacement phone , so this is phone #5. Inspite of the hardware changes, and setting up as new phones with no apps or music, and even setting it up on another Mac, no difference so far. Have been talking to high-level Apple tech support, who is stumped also. No resolution in sight.
I did a network reset and it seems to have solved the Priximity issue. See how it goes, but it has been driving me nuts !
Yeah they should take care of this soon.
Matt, http://Koowie.com/devilhealer
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Crazy that they did not fix that.
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